Informance IMPACT Services

Informance IMPACT Professional Services provide world-class manufacturers with extensive expertise in support of their manufacturing productivity goals. This expertise starts with the rapid implementation of the Informance manufacturing performance management solution and continues with an extensive range of productivity services. By leveraging IMPACT manufacturers can accelerate the adoption and organization around the performance information, thereby increasing the ROI and overall economic value to the organization.

Increasing Manufacturing Performance through ACTion

Manufacturers face major challenges in driving and maintaining productivity improvement initiatives.

• Accurate Data Acquisition and Transformation into Information
• Understanding the Implications of the Information
• Taking Action on the Information
• Adopting a the Culture to Sustain Improvement Gains

Manufacturers struggle to capture data in an accurate and efficient manner. Once captured, transforming this data into actionable information typically becomes a cumbersome task, with each company ‘re-inventing the wheel’. Once the information is put into an accessible format, there is often a steep learning curve tied to interpreting this data. Further, driving action at best can be a one-time event because the ordeal of collecting and interpreting the information was so arduous. These ‘one-off’ events often create a cynical ‘flavor-of-the-month’ culture that compounds the difficulty in making improvements stick. The IMPACT Services Advantage

Informance’s IMPACT services provide a framework to help manufacturers quickly identify performance opportunities, take action and sustain gains.

Rapid, low-risk deployment of Informance’s data collection, integration and analysis technologies. Visibility and accountability for performance at all levels of the organization from the plant floor operator to Vice President of Manufacturing.

Productivity services that provide best-practice approaches to developing programs that help deliver sustainable productivity results.

Strategic Analysis

Informance provides corporate and division top management strategic analysis of the size and magnitude of productivity opportunities and their financial impact on the organization. This is typically accomplished through a variety of benchmarking analyses and services that can be performed both internally and compared externally to world class companies. When combined with Informance's Business Intelligence platform, Informance can help top management design metrics and KPI's, structure the data that feeds these metrics, and provide guidance and support on implementing these metrics.

Plant Productivity

Informance provides plant level implementation and training for its plant productivity data collection and analytics platform- Informance EP. This training spans technical personnel, plant management, operators, and end-users. Informance provides extensive value added consulting services post-implementation. After completing implementation and validating the customer's data, Informance executes a three part training program in which Informance works with plant management using the system to drive improvement on a customer's live manufacturing process. This "learning by doing" approach drives cultural adoption of the solution and shows the customer how to deliver significant ROI from the data provided by Informance.

Supply Chain

Informance provides implementation, training and configuration services for its Alerts & Messaging solution. This platform allows the customer to configure parameters to signal via email, XML, pager, or message board planning personnel, supply-chain participants, and others when certain events have occurred or certain parameters have been exceeded in the manufacturing process. The Informance Services team provides extensive value-added guidance on setting up in the manufacturing process business rules that will drive action that will translate into higher productivity and a more coordinated supply chain.

Enterprise Integration

Informance provides extensive implementation, training, project management and support services for customers who want to use Informance data to automate their enterprise systems. Manufacturers today face an enormous challenge in "feeding the beast"- massive enterprise systems that require countless hours of manual entry to support them. Informance services helps these customers identify transaction automation opportunities and implement them lowering their Total Cost of Ownership of these systems. Learn more about Informance IMPACT Services.